Privacy

Privacy information for prospective clients and clients

This translation is provided for convenience. The German version is legally binding.

Protecting personal data is important to us and is also required by law. We process your personal data in accordance with data protection law. The following overview informs you about the most important aspects of how we process personal data.

Controller

MANTARAY Holding GmbH
Burggasse 11/1, 1070 Vienna, Austria
office@mantaray.eu

Data protection officer

No data protection officer has been appointed, as there is no legal requirement to do so.

Purposes of processing

Management of prospective clients and clients in the context of real estate brokerage (including automatically created and archived text documents, such as correspondence, in these matters).

Legal basis

Contract, pre-contractual steps (brokerage agreement) and legal obligations.

How long we keep your data

We keep your data for the duration of the contractual relationship and afterwards at least as long as statutory retention periods apply or limitation periods for potential legal claims have not yet expired.

Who we share your data with

We store and process the personal data you provide only insofar as it relates to the performance of the (brokerage) contract. Data is only passed on to the minimum extent necessary for performing the contract, on a legal basis, or where parties involved in the transaction have a legitimate interest.

Possible recipients include: departments of the company involved in the transaction (e.g. IT, other administrative units) or group companies (e.g. for joint projects); third parties involved in the transaction (persons necessarily involved and potential contracting parties, other agents, brokerage platforms, property managers, financing companies, private and public bodies that provide or require information on properties, insurers).

Service providers of the controller (e.g. tax advisers, payroll, lawyers) and authorities (social insurance, tax office, other authorities), legal representatives (to enforce rights, defend claims or in official proceedings) or companies acting as contractors for our IT infrastructure (software, hardware).

Your data will never be passed on for advertising or similar purposes. Our employees and service providers are bound to confidentiality and to compliance with data protection law.

Transfers to recipients in a third country (outside the EU) or to an international organisation are intended; such transfers are based on standard contractual clauses and adequacy decisions.

There is no automated decision-making (profiling).

Providing your data is necessary for the contractual relationship to be carried out properly.

Data processing on this website

Hosting

This website is hosted by helloly GmbH (Linz, Austria) on servers in Austria. When you visit the website, the web server processes technically necessary data (IP address, date and time, page visited, browser type) in server log files. The legal basis is our legitimate interest in secure and stable operation (Art. 6(1)(f) GDPR).

Contact and enquiry forms

If you contact us via a form, we process the data you provide (name, email address, phone number, message and, where applicable, the property you are enquiring about) in order to answer your enquiry. The enquiry is sent to us by email and stored on our web server. The legal basis is pre-contractual steps (Art. 6(1)(b) GDPR).

Cookies, fonts and external content

The public pages of this website do not set cookies and do not use analytics or tracking services. Fonts are loaded locally from our server; no data is sent to Google or other font providers. Links to Instagram, LinkedIn and YouTube are simple links – you are only taken to the respective provider when you click them.

Your rights

As a data subject, you generally have the right to access, rectification, erasure, restriction, objection and data portability within the scope of the law. To exercise your rights, please contact:

MANTARAY Holding GmbH
office@mantaray.eu

If you believe that the processing of your data violates data protection law or that your data protection rights have been infringed in any other way, you can lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).